Return Policy

Your satisfaction is our number one priority. We will happily exchange or refund your purchase. We will provide an exchange or refund if:

You return the item/s within 60 days of purchase.
You produce either your original receipt or other adequate proof of purchase.
The item is in re-saleable condition, meaning that:

The item/s are in its original packaging, including instruction manuals and all other accessories/parts.
The item/s are unworn, unused, unassembled and in its original condition.
The packaging has no marks, rips, tears and has not been drawn on.
Please do not attach any labelling to the outside of the packaging.
If any of these requirements are not deemed acceptable, Elitebathroomware reserves the right to deny an exchange or refund.

Please note that a restocking fee will apply to orders returned within 60 days